I’m lucky enough to be home for the holidays, where I’m spending the week setting up my dad’s new webcam so he can Skype with his grandkids (and earning another Nerd Merit Badge in the process). For those of you who are fielding calls from parents dealing with tech issues, I recommend Teach Parents Tech, where you can send a video showing exactly what you mean:
Tracey Braun
Certified Salesforce Consultant